>Registration & Login Problems
How to change account information?
After logging in, you can see My Account on the bottom left. You can go to Change my profile to change your email User Name. Password and shipping information can be changed in the list of Change Password and Contact information.
How to retrieve password?
1）When entering the page of “Sign In”, click “Forgot your password?”.
2）Input your registered email address, and then click “submit”.
3）LLATO will send an e-mail to your registered email address with a new password in about 20 minutes. Repeated trying is not recommended in this period as we send different passwords everytime. You can try again if you do not receive it in due course.